Becoming a Customer

BECOMING A CUSTOMER

We realize the test every cleaning company must pass is whether the value of its service is worth the cost. Our goal is to provide the highest quality, most up-to-date, professional cleaning service at the best possible price. Big City will tailor each cleaning program to meet your individual needs, assuring you better value for your money.
With us you pay only for the cleaning services that you want. Our staff is dedicated to providing consistent, reliable service on an ongoing basis.

Provide the Highest Level of Excellence
We have a vested interest in ensuring every customer's needs are met and completed on time and done beyond their satisfaction. Every site that Big City maintains is treated with the utmost care and respect.
We work at maintaining each building as if it were our own. This is how we provide the highest level of excellence.

Communication
We understand that each facility requires different needs as do the people who work there. This is why it is so important that the level of communication between our two companies is open and honest.
We are available to assist you by telephone during all hours in regards to any matter. Our management and staff are always there for you day or night.

Customer Satisfaction
Big City offers a professional touch to the cleaning industry by providing you with caring, well-trained Painting staff. Who's main focus is on customer satisfaction and appreciation of a job well done.
Big City is determined to maintain superior quality with every visit.

Quality Control
Consistent, quality cleaning requires ongoing evaluations to maintain the highest level of performance. Big City will support and monitor high-quality performance by completing periodic inspections, customer logbooks and other evaluation tools, as well as using the latest cleaning techniques, state-of-the-art equipment and products.

Detailed Cleaning Schedules
Big City will address your specific cleaning requirements by preparing a daily, weekly and monthly cleaning schedule to meet your needs. This eliminates guesswork.

Big City is ready to put our skills and experience to work for you today. We welcome the opportunity to survey your cleaning and maintenance needs and submit a proposal for our professional services. Call (604) 819-0186 or e-mail us today for a free consultation and estimate.

Serving The Entire Okanagan and Fraser Valley areas
We're Close To You!

Office | Commercial | Industrial | Retail | Medical